Knowledge & Support
Frequently Asked Questions
Everything you need to know about pricing, zero-markup billing, green tick verification, setup and integrations.
Most businesses are live in 24 to 48 hours. Our onboarding team handles Facebook Business verification, number binding, and template approvals for you at no extra charge.
Yes! You can either register a brand new 10-digit number or migrate an existing WhatsApp or WhatsApp Business App number to the Cloud API with zero downtime.
Yes. Every VyaparPing plan includes free Official Business Account (Green Tick) application filing with Meta. We prepare the documentation, verify your brand presence, and submit it on your behalf.
Most legacy platforms markup Meta’s message costs by 15% to 40% and hide it in a single bill. You pay VyaparPing a flat subscription for software, and pay Meta directly for your conversations with your own card. You save tens of thousands of rupees every month.
When a customer initiates a conversation by messaging your WhatsApp number first, Meta allows a 24-hour customer support service window where all back-and-forth messages are completely free and unlimited.
Bring your own OpenAI or Anthropic key and the AI Agent drafts (or auto-sends, within a reply cap you set) replies grounded in your uploaded FAQs, policies, and product documents — so it answers from your actual content instead of generic scripts. When it can’t find a grounded answer or hits its reply cap, it hands the conversation over to your human agents with the full context attached instead of guessing.
Yes! We provide REST APIs for contacts, messages, broadcasts, and HMAC-signed webhook events. An official WhatsApp Model Context Protocol (MCP) server — so your team can drive WhatsApp workflows from Claude, Cursor, and other AI agents — is in the works; you can preview the planned setup on our Developers page.
No. VyaparPing enforces strict opt-in compliance and automatic STOP keyword unsubscribe handling to protect your WhatsApp number health rating and prevent Meta account bans. We only support verified opt-in contact databases.
Further reading
Background guides on the setup, pricing and mechanics behind this page.
Green Tick Verification: The Complete Guide for Indian BusinessesWhat the WhatsApp green tick actually is, who qualifies for Meta verification, and how the Official Business Account application works end to end.Read moreWhatsApp Cloud API vs On-Premise: Which Should You Choose in 2026?Meta is retiring the On-Premise API in favour of the Cloud API. The real differences between them, and why new businesses should skip On-Premise.Read moreWhatsApp Business API Onboarding: A Step-by-Step Checklist to Go Live in 48 HoursBusiness Manager verification, number migration, and template pre-approval have to happen in order. The checklist to go live in 48 hours.Read more